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Connect Care launches at Bonnyville Healthcare Centre

Bonnyville hospital joins growing number of healthcare facilities implementing Connect Care, a new patient information system being used by Alberta Health Services, which is being rolled out across the province.
It’s time for changes to the health care system, columnists say.
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BONNYVILLE – The Bonnyville Health Centre, along with several other healthcare facilities in the North Zone, have launched Connect Care in their facility as of Nov. 5. 

Connect Care is a new patient information system being used by Alberta Health Services (AHS) and is being rolled out across the province.  

During this time, the North Zone launch sites will remain open, states information provided by Covenant Health.  

“Patients may experience temporary longer-than-normal wait times for a few days before, during and after launch,” states Covenant Health. 

“This temporary adjustment is to ensure our healthcare staff can continue safely managing patient flow and provide appropriate care to our patients while adjusting to Connect Care.” 

This is only a temporary measure. The Bonnyville Healthcare Centre anticipates resuming normal operations as soon as possible.  

“It is important to ensure our staff and physicians are able to continue providing safe and appropriate care to patients and residents during the launch period. Connect Care will ensure high-quality care is delivered in the same way no matter where you are in Alberta,” states Covenant Health. 

“It will give a patient or residents’ healthcare team a more complete picture of their health history, access to consistent information on best practices, resources at their fingertips and will be able to communicate with patients, residents and each other more easily.” 

The transition to Connect Care may mean providers are seen using more computers and handheld devices instead of paper charts to keep track of their care, explains Covenant Health. 

“We ask for your patience as our teams transition to this new way of working which will provide better care for you.” 

Albertans who have visited a site where Connect Care is in place can sign up to MyAHSConnect, an online patient portal, where people can see their health information, test results and medications, as well as manage appointments and communicate securely with their healthcare team.  

Residents and patients can visit ahs.ca/connectcare to learn more. 

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