Skip to content

RCMP emergency numbers not affected by Rogers Service outage

No timeline as to when service will resume
cell phone
File photo

Albert RCMP issued the following statement this afternoon in regards to their emergency services as the Rogers Communications service outage continues impacting people and businesses across the nation today.

"The Alberta RCMP Operational Communications Centres are functioning normally and we can still receive your emergency 911 calls during the nation-wide Rogers Communications service outage.

"All public RCMP detachment numbers are still functioning normally, though we urge you to consult our online directory if you are having any issues connecting with an Alberta RCMP detachment:

"Alberta RCMP would like to remind the public that all Rogers customers with telephone service will not be able to connect with our 911 Operators. If you are one of the users affected by the outage, we encourage you to plan ahead for access to emergency services through another network phone, landline, or in person."

Meanwhile, Rogers Communications released a statement via Twitter about an hour ago acknowledging the impact the outage is having on its customers.

"As soon as we know the specific time the networks will be operational we will share that with you. Right now, we are focused on the solution."

Although with their network down, Rogers customers are not likely getting that message or any other at this point. The outage has been an all day event with no indication as to what caused it and no timeline given on restoring service.

The outage is creating havoc in all sectors. In St. Paul, local banks saw lineups as people went to withdraw cash to get them through the weekend. Businesses were unable to process Interac debit transactions. Interac e-Transfer is also unavailable.

With St. Paul hosting Provincial Girls Softball competition this weekend, and teams from across the province here, today's service outage has been particularly troublesome for businesses hoping to benefit from all the visitors in town.


Clare Gauvreau

About the Author: Clare Gauvreau

Clare Gauvreau has worked for the St. Paul Journal for more than 20 years as a journalist, editor and publisher. In her role today as newspaper publisher she continues to contribute news and feature articles on a regular basis.
Read more